Problem Solver - WMBB News 13 - The Panhandle's News Leader

Have a problem and it seems like no one can help? Then put News13's Problem Solver to work for you. We do more than just report problems, we work hard to help find solutions. News13's Jerry Brown uses his journalistic experience to get you answers. See what Jerry has done for other Panhandle residents who needed help. Got a problem you need answers to? Email Jerry Brown or fill out the form on this page.

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  • Parker Cul-de-sac Update

    Parker Cul-de-sac Update

    Wednesday, August 27 2014 4:47 PM EDT2014-08-27 20:47:06 GMT
    We have the latest on a positive outcome for an issue some Parker residents told us about recently. News 13 helped get the ball rolling to bring about change. A closer look at those changes in this weeks Problem Solver. News 13 re-visited Phillips Court in Parker after work was completed modifying the area around this power transformer box. Resident Herb Foltz told us, “Gulf Power, Mayor Musgrave and the good citizens of Parker, the highway dept came out and made an effective change and we ar...More >>
    We have the latest on a positive outcome for an issue some Parker residents told us about recently. News 13 helped get the ball rolling to bring about change. A closer look at those changes in this weeks Problem Solver. News 13 re-visited Phillips Court in Parker after work was completed modifying the area around this power transformer box. Resident Herb Foltz told us, “Gulf Power, Mayor Musgrave and the good citizens of Parker, the highway dept came out and made an effective change and we ar...More >>
  • Product Safety Recalls and Parker Street Update

    Product Safety Recalls and Parker Street Update

    Tuesday, August 19 2014 9:55 PM EDT2014-08-20 01:55:11 GMT
    News 13 has new information from the Consumer Product Safety Commission on recalled products that may be in your home. Some of them may affect children. Details in this week’s Problem Solver. First up, Vornado recalls electric space heaters due to fire and burn hazards. The VH110 heaters can overheat and cause the units to melt and even catch fire. There have been 29 reports of units overheating and melting, including seven reports of heaters catching fire. Customers should stop using the spa...More >>
    News 13 has new information from the Consumer Product Safety Commission on recalled products that may be in your home. Some of them may affect children. Details in this week’s Problem Solver. First up, Vornado recalls electric space heaters due to fire and burn hazards. The VH110 heaters can overheat and cause the units to melt and even catch fire. There have been 29 reports of units overheating and melting, including seven reports of heaters catching fire. Customers should stop using the spa...More >>
  • Parker Residents Want Changes to Power Box on Their Street

    Parker Residents Want Changes to Power Box on Their Street

    Wednesday, August 13 2014 9:15 PM EDT2014-08-14 01:15:59 GMT
    Some Parker residents want action to be taken on an obstacle on their neighborhood street. They say it presents an inconvenience and also possible safety issue. News 13 checked into their concerns and learned that a plan will hopefully address their issues. Details in this Problem Solver report. Phillips Court in Parker is a peaceful place with very nice homes. But, there is one thing residents would like to see changed. Resident Cathy Foltz says for a long time, concern has grown over a powe...More >>
    Some Parker residents want action to be taken on an obstacle on their neighborhood street. They say it presents an inconvenience and also possible safety issue. News 13 checked into their concerns and learned that a plan will hopefully address their issues. Details in this Problem Solver report. Phillips Court in Parker is a peaceful place with very nice homes. But, there is one thing residents would like to see changed. Resident Cathy Foltz says for a long time, concern has grown over a powe...More >>
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  • Jerry Brown

    Jerry Brown

    Jerry Brown co-anchors News 13 Live at Five, News 13 at Six and News 13 at Ten. Every week you can see his special series "Problem Solver" Tuesday nights at 6:00 p.m.More >>
  • Ask the Problem Solver for help

    Need help with a consumer problem?  Maybe News 13 can help with our Problem Solvers.

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    Thank you. Response to any submission to News 13 On Your Side generally is at least 2-3 weeks.  Problem Solvers is not set up to serve in emergency or time-sensitive situations.