Problem Solver - WMBB News 13 - The Panhandle's News Leader

Have a problem and it seems like no one can help? Then put News13's Problem Solver to work for you. We do more than just report problems, we work hard to help find solutions. News13's Jerry Brown uses his journalistic experience to get you answers. See what Jerry has done for other Panhandle residents who needed help. Got a problem you need answers to? Email Jerry Brown or fill out the form on this page.

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  • Tricky Offers Online That May Take Your Money

    Tricky Offers Online That May Take Your Money

    Tuesday, July 22 2014 7:15 PM EDT2014-07-22 23:15:15 GMT
    A Bay County woman recently pursued a chance to get a great prize. Instead, she lost money. Now she wants to prevent it from happening to others and has contacted News 13. Her story in this week’s Problem Solver. She says it came about in a computer message about taking an online survey. All she had to do was take a survey and as a prize she would get an tablet for only $1.00. An android tablet that is...but to get it, Marsha Bihlear of Callaway had to provide certain personal information wh...More >>
    A Bay County woman recently pursued a chance to get a great prize. Instead, she lost money. Now she wants to prevent it from happening to others and has contacted News 13. Her story in this week’s Problem Solver. She says it came about in a computer message about taking an online survey. All she had to do was take a survey and as a prize she would get an tablet for only $1.00. An android tablet that is...but to get it, Marsha Bihlear of Callaway had to provide certain personal information wh...More >>
  • Changes to Florida's Move Over Law

    Changes to Florida's Move Over Law

    Tuesday, July 15 2014 9:49 PM EDT2014-07-16 01:49:39 GMT
    On the first of this month, changes to Florida’s Move Over Law went into effect. Now, you should be aware and ready to provide space to additional vehicles that may be on the highway. It could save you time and money. Details in this News 13 Problem Solver report. The Move Over Law was enacted by the Florida Legislature in 2002. It is designed to protect law officers and other personnel working on the side of the road. On July first, the law was amended to include other personnel. Now, in ad...More >>
    On the first of this month, changes to Florida’s Move Over Law went into effect. Now, you should be aware and ready to provide space to additional vehicles that may be on the highway. It could save you time and money. Details in this News 13 Problem Solver report. The Move Over Law was enacted by the Florida Legislature in 2002. It is designed to protect law officers and other personnel working on the side of the road. On July first, the law was amended to include other personnel. Now, in ad...More >>
  • Do You Need Travel Insurance for Your Vacation?

    Do You Need Travel Insurance for Your Vacation?

    Tuesday, July 8 2014 7:15 PM EDT2014-07-08 23:15:09 GMT
    You may be back home wrapping up your Independence Day holiday weekend trip. But for some, summer vacation may still be ahead. News 13 is helping you with your plans in this Problem Solver report. Before you get in line at the airport to take that flight to your summer vacation, it may be good to think about insurance...travel insurance. You could be faced with circumstances that cancel your trip. Or, you may need medical treatment while traveling. The Better Business Bureau says travel insur...More >>
    You may be back home wrapping up your Independence Day holiday weekend trip. But for some, summer vacation may still be ahead. News 13 is helping you with your plans in this Problem Solver report. Before you get in line at the airport to take that flight to your summer vacation, it may be good to think about insurance...travel insurance. You could be faced with circumstances that cancel your trip. Or, you may need medical treatment while traveling. The Better Business Bureau says travel insur...More >>
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  • Jerry Brown

    Jerry Brown

    Jerry Brown co-anchors News 13 Live at Five, News 13 at Six and News 13 at Ten. Every week you can see his special series "Problem Solver" Tuesday nights at 6:00 p.m.More >>
  • Ask the Problem Solver for help

    Need help with a consumer problem?  Maybe News 13 can help with our Problem Solvers.

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    Thank you. Response to any submission to News 13 On Your Side generally is at least 2-3 weeks.  Problem Solvers is not set up to serve in emergency or time-sensitive situations.