Problem Solver: Year in Review - WMBB News 13 - The Panhandle's News Leader

Problem Solver: Year in Review

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2012 is quickly winding down. Here is a brief review of some of the News 13 Problem Solver stories we told you about this year.

In early 2012, some tenants of Pinnacle at Hammock Square Apartments in Lynn Haven contacted News 13. They were up in arms over mold or mildew in their apartments. One tenant told us, "...started seeing green fuzzy." News 13 contacted the Regional Vice President of Pinnacle. Timothy Wheat told us the complex was built to Florida green certification...meaning they were air tight. A facility evaluation was conducted and tenants were told how to better ventilate their apartments.

Pinnacle tells News 13 humidity readings are now being proactively monitored as we approach winter.

Laurence Cox of Callaway told News 13 his problem with ADT security started in May of 2011. He paid for system upgrades to his home, but the technicians who came out, didn't finish the work. Cox kept getting billed for incomplete service and could not get help with his problem. News 13 took this straight to the ADT corporate office. Cox tells us, "I got a return call from them in a hurry." ADT responded to Mr.

Cox's home and finished the system upgrade...the company also gave him a zero balance on his bill.

A Bay County resident complains about cemetery maintenance at one particular grave site. The concerns were over tree roots that can effect grave sites. Mike Hill, Chairman of the Cemeteries Board, told us taken action to remove trees and roots is difficult since the graves are private property.

However, there are ways to keep the graves neater. News 13 passed the word on the latest clean up with volunteers…which happens twice a year.

One group of cyclists brought their safety worries about panhandle motorists to News 13. Members of the new group, Hammer Down-Multi Sport, appealed to drivers about being more alert for cyclists. Panama City Police told us that both cyclists and motorists must follow the rules of the road.

And, going to the movies can be a great experience but, it can also be a challenge for those hearing impaired. Angela Kummer brought this to our attention...saying she would like to see improvements at Bay County theatres. News 13 took these concerns to area movie theater companies. Regal Cinemas responded to us saying they were already working to make positive changes. Regal told us its Panama City location upgraded its digital projection systems last October. This upgrade is aimed at helping movie goers with hearing difficulties. The Grand Theatre at Pier Park tells us they are continually working to also help all movie goers.