2012 is quickly winding down. It is time now to review some of the top News 13 Problem Solver stories of this year.
In early 2012, some tenants of Pinnacle at Hammock Square Apartments in Lynn Haven contacted News 13. They were up in arms over mold or mildew in their apartments. One tenant told us, "...started seeing green fuzzy." News 13 contacted the Regional Vice President of Pinnacle. Timothy Wheat told us the complex was built to Florida green certification…meaning they were air tight. A facility evaluation was conducted and tenants were told how to better ventilate their apartments. Pinnacle tells News 13 humidity readings are now being proactively monitored as we approach winter.
Laurence Cox of Callaway told News 13 his problem with ADT security started in may of 2011. He paid for system upgrades to his home…but the technicians who came out didn't finish the work. Cox kept getting billed for incomplete service and could not get help with his problem. News 13 took this straight to the ADT Corporate office. Shortly after, ADT responded to Cox's home and finished the upgrade system. ADT also gave him a zero balance on his bill.
A Bay County resident complains about cemetery maintenance at one particular grave site. The concerns were over tree roots that can effect grave sites. Mike Hill, Chairman of the Cemeteries Board, told us taken action to remove trees and roots is difficult since the graves are private property. However, there are ways to keep the graves neater. Clean up with volunteers happens twice a year.
One group of cyclists brought their safety worries about motorists to News 13. Members of the new group, Hammer Down-Multi Sport, appealed to drivers about being more alert to cyclists. Panama City Police told us that both cyclists and motorists must follow the rules of the road.
Going to the movies can be a great experience but, it can be a challenge for those hearing impaired. Angela Kummer brought this to our attention...saying she would like to see improvements at Bay County theatres. News 13 took these concerns to area movie theatre companies. Regal Cinemas responded to us…saying they were already working to make improvements. In October, Regal said its Panama City location upgraded its digital projection systems. The Grand Theatre tells us they are continually working to also help all movie goers.
These are just some of this year's Problem Solver reports. News 13 looks forward to continuing to help you tackle various issues in the new year 2013.