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The customer service department has added a short survey after purchase of property reports.
New York, NY (PRWEB) March 06, 2013
PropertySearch.us.org has added customer service surveys at the end of their property reports, said the company yesterday. This will help find out any requirements reports haven't filled or confusion on the website.
The company wants their customers to be 100 percent satisfied at the process used to get property reports. They want to find out what their consumers like and don't like, from the property reports themselves to any additional opinions on the service.
"Customer service is one of the most important aspects of our business and we want to ensure our clients are happy," shared the company representative.
"Our intent is to provide honest feedback to our technical and web teams on the functionality and ease of the website. If there's anything confusing or unclear, we want to fix it."
The survey asks customers to fill out a few words on how they felt about their property report. A few additional questions are asked regarding the website layout and use.
"We want to be sure our customers are getting a quality product that they'd tell their friends about. We want our property records to be simple, quick, and efficient so everyone will be eager to look up housing values using our website," said the rep.
Another survey will be launched soon for customers who log on to the website chat with online agents for help. Customers will be asked to evaluate the representative they chatted with and rate them on problem solving.
PropertySearch.us.org is the best partner for accessing property records. With a database of thousands of records, the company's number one commitment is to help real estate consumers find the reports they are seeking. Contact the company at manager(at)propertysearch(dot)us(dot)org, like them on Facebook, or dial 1-888-869-7539 to reach customer service directly.
For the original version on PRWeb visit: http://www.prweb.com/releases/prwebpropertysearchusorg/customer-surveys/prweb10498414.htm