"We have carried our luggage down and back of this street like at least four times," said Kyler Robertson.
Robertson and his five fraternity brothers say the trip they booked through Wow Tours Inc. isn't quite what they signed up for.
"On the way here, on the bus, they stopped us in Alabama and made everyone pay $1,500, not each, but as a whole," said Robertson.
Once in Panama City Beach, Robertson says the switched hotels three times.
"He finally puts us in the Shores of Panama with one bedroom, six guys one kitchen and I don't know if we're even suppose to be in there," said Robertson.
The Shores of Panama say they've heard of spring breakers having issues with Wow Tours, but they are not affiliated with the resort in any way.
They say Wow Tours is a third party like Expedia and Book It, and there's always a risk when booking through one.
In a thorough investigation of the web site, wowtoursinc.com, there is no contact information other than an email address listed.
News 13 tried reaching out to the President and Founder, Austin Queen, through a cell phone number Robertson gave us. However, there was no answer and we didn't receive a call back.
Robertson says communication with Queen is inconsistent and as of Wednesday night, he and his fraternity brothers did not have a departure time or location for their trek back to Texas on Friday.
"That's the sketchiest part," said Robertson. "All my brothers don't know if we have a ride home or not."
Robertson filed a police report with the Panama City Beach Police Department, which will be looking into the claims.