Finding a Great Mechanic - WMBB News 13 - The Panhandle's News Leader

Finding a Great Mechanic

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You are having issues with your car and don't know who to trust for repairs.  Has this ever happened to you?  News 13 Problem Solver has advice to hopefully help you find a great mechanic.

If you drive a car, truck, SUV or whatever, if it is mechanical, it is probably going to break down at some point.  Knowing what to do or who to turn to when that time comes can save you money and frustration.  Some people choose a dealer, but others shop around and select independent mechanics.  Taking that road can mean saving dollars.  But, be careful and do your homework to make the right decision on where you will go. 

Here are some tips from ConsumerReports.org on selecting a mechanic:

  • Find a shop for your brand of car.  Many garages specialize in certain makes.  Those that focus on your type are more likely to have the latest training and equipment to fix your vehicle.
  • Ask your family and friends.  Especially seek recommendations from those who have a vehicle similar to yours.
  • Search the Internet.  Look for information about local mechanics on Angie's List, or Consumer Reports.
  • Check for certification.  Your mechanic and shop should be certified by the National Institute for Automotive Service Excellence, or ASE.
  • Check the Better Business Bureau.  Auto repair shops rank 12th on the bureau's list of common complaints.  Go to www.bbb.org; the information you find might help you figure out which shops you should avoid.
  • Give the shop a tryout.  Before your car needs a big repair, you might want to try out some local shops with smaller repairs or maintenance items, such as oil and filter changes.
  • Ask about warranties.  What kind of guarantees does the shop give on repair work?  Warranties can vary greatly among shops, so ask about them ahead of time.  Use a common repair, such as brake work, as your guide.
  • Make sure the shop is convenient.  Even the best shop might not be worth the effort if its hours conflict with your schedule or you have few transportation options after you drop off the car.