Gulf Power Warns Customers of Possible Phone Scam - WMBB News 13 - The Panhandle's News Leader

Gulf Power Warns Customers of Possible Phone Scam

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Gulf Power asks residents to be alert for telephone scams. Scam artists have victimized residents in Northwest Florida recently by impersonating utility company employees.

Someone impersonating a Gulf Power employee contacted a resident by telephone. The caller told the victim that their electric bill was past due and that electricity would be cut off if the customer did not provide a credit card payment immediately. The card numbers were then used to make fraudulent purchases.

To prevent this from happening to you, please remember the following:@

  • Gulf Power employees will never call a customer at home seeking any personal information including credit card numbers.
  • Gulf Power representatives will never ask a customer for money when they visit a residence.
  • All Gulf Power representatives carry badges with picture identification that includes the employee=92s name and the company=92s name and logo.

Customers should call Gulf Power at 1-800-225-5797 if they have any questions about the identity of anyone representing Gulf Power.

Gulf Power is working with local law enforcement agencies to identify the perpetrators. If anyone has been victimized by one of these schemes, or has any information about suspects, they are asked to call local law enforcement and to contact Gulf Power at 1-800-225-5797.