When Pam Rogers turns on her water to take a bath, its color is shocking. For the past two years she noticed her water getting more and more discolored. When expressing her concerns to the city, she was told to flush the water out.
"I did that last month," said Rogers. "My water bill went from $43 to $88 in order to take a bath."
For Rogers, the water is imperative as a medical condition requires her to bathe in hot water two to three times a day.
"I need this for my blood to circulate," said Rogers.
"So, you need water therapy?"
"Yes," said Rogers."
"But, your water's dirty?
"Yes," Rogers laughs.
So, using this water as therapy hasn't been very therapeutic at all.
"How would you describe taking a bath in this?"
"Like taking it in the sewer," said Rogers.
But the problem isn't changing. In fact, it's getting worse.
"And last night when I got home," said Rogers' husband John, "I saw that water and I really kind of got angry myself, because its getting worse and worse.
"I've never seen it that bad and it's really upsetting to see."
The Rogers' backyard now looks like a construction site as the city tries to fix the problem by moving the homes meter from the backyard and connecting to a water line.
"I'm not happy, but I'm happy that something is getting done about it," said John Rogers. "But, I'm not happy about what the result to my lawn is going to be when they're done."
And as the crews continue to work, Rogers wonders if this is even the extent of the problem.
"They're hoping this will make the water cleaner," said John Rogers. "But, they aren't fixing the problem they are putting a Band-Aid on it right now."
News13 tried to reach out to Panama City underground utilities for comment, but they did not return our phone calls.