Update: Residents Just Want Their Mailbox Fixed - WMBB News 13 - The Panhandle's News Leader

Update: Residents Just Want Their Mailbox Fixed

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There is good news to report on a problem we told you about last night on News 13.  It concerns a Panama City neighborhood.  The inconvenience of having to drive somewhere to get daily mail is over for residents of Windy Lane

Their new mailbox is now up as of early Tuesday afternoon.

 News 13 had been contacted last week about the other mailbox after it was knocked down by a drunk driver back in February.  Residents could not get a good answer from the United States Postal Service as to when a new box would be installed.  News 13 went to work to help and learned it would finally be replaced this week.  Residents tell us the work crew was out early today and by afternoon, the new mailbox was up.  According to resident Tom Brookie, "just a few hours difference between the time Mr. Brown was on the news with me and results…and that’s what we were looking for…was results." 

We are happy this problem is solved.   Let us know if we can help you at wmbb.com.  You will find Problem Solver under Special Reports at the top of the home page.


Tonight, a problem for some Panama City residents is brought to the attention of News 13.  Seems as though their primary source of getting mail was destroyed two months ago and it has not been replaced.  News 13 gets to the bottom of the issue in this Problem Solver report.
Panama City resident Tom Brookie tells us, “the word I got was there were some youngsters intoxicated going through this neighborhood and they knocked our mailbox down.”  And, it has been down and the remnants taken away since that time.  The large postal box served the eighteen households of Windy Lane.  Why has it taken so long to get it replaced? 

The U.S. Postal service is responsible for replacing the mailbox.  Tom Brookie is spearheading an effort to get the box back up.  According to Brookie, “we have not received any mail since February 13th.” 
Instead of walking a few feet, residents have to drive a few miles to Northside Postal Station just to get their mail.  Brookie says, “It is exactly roundtrip 3.9 miles from here and it costs for gasoline.”  Brookie says the big thing...is inconvenience and, “We have to wait in line. I understand that because other people are ahead of us, but just to pick up the mail?
News 13 visited the Northside Postal Facility in Panama City.

Here is what we eventually found out.  A postal spokesman told us, there was some type of foul-up ordering a new mailbox. Seems as though it had to be re-ordered and because of that, it has created a delay.  However, they tell us, the new mailbox should hopefully be in town for installation this week.
Tom Brookie did say that medication to a certain home and large items were delivered.  But again, that was not the case for general mail.  We hope to be able to show you the newly replaced neighborhood mailbox on Windy Lane...very soon.